Responsible Gaming at bdqk

bdqk's Commitment to Responsible Gaming

At bdqk, we believe that gambling is a form of entertainment that is best enjoyed when it is kept in perspective. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh play responsibly and within their means. We are committed to supporting every one of them — and to providing extra help for the small number of players for whom gambling may be causing difficulties.

Responsible gaming at bdqk is not just a policy document — it is built into the design of our platform. Every player has access to a suite of practical tools that can be activated at any time, without charge and without judgement. We also maintain a strict 21+ age policy and take active steps to prevent underage access to the bdqk platform.

Our Tools

Six Responsible Gaming Tools Available on bdqk

These tools are available to every player on bdqk at any time. Contact bdqk support to activate any of the following features on your account:

Deposit Limits

How Deposit Limits Work on bdqk

bdqk's deposit limit tool lets you cap exactly how much money you can fund your account with over a given period. Once a limit is set, it cannot be exceeded. There are three types of deposit limit available:

• 📅Daily Limit — Caps the total amount you can deposit within any 24-hour rolling period. Ideal for players who want to control day-to-day spending on bdqk.
• 📅Weekly Limit — Caps the total amount you can deposit across a rolling 7-day window. A useful middle ground for players who prefer to think in weekly budgets rather than daily ones.
• 📅Monthly Limit — Caps the total amount you can deposit within a rolling 30-day period. Suitable for players who manage their finances on a monthly basis and want to ensure gambling expenditure stays within a set monthly budget.

To set or adjust a deposit limit on your bdqk account, contact our support team at the email address displayed in the footer. Changes that reduce your limit take effect immediately. Changes that increase your limit will not take effect until a minimum cooling-off period has passed, during which you are encouraged to reconsider whether the increase is genuinely in your best interests.

Self-Exclusion

How to Self-Exclude from bdqk

Self-exclusion is the most powerful responsible gaming tool available to bdqk players. When self-exclusion is active, your account is fully suspended — you cannot log in, deposit, or place bets for the duration of the exclusion. bdqk offers three self-exclusion options:

• 🔸Short-Term Exclusion — A time-limited exclusion of 30, 60, or 90 days. Suitable for players who want a meaningful break but intend to return to the platform after a set period of reflection.
• 🔸Long-Term Exclusion — An exclusion of 6 months, 1 year, or 2 years. Recommended for players who feel their gambling has become a consistent source of stress, financial difficulty, or personal harm, and who want a longer period to address the issue.
• 🔸Permanent Exclusion — A permanent closure of your bdqk account with no option to reopen. This option is irreversible and is intended for players who have decided they do not wish to use bdqk or any online gambling platform in the future.

Warning Signs

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. bdqk encourages all players to read the following signs and to seek help if any of them apply to them or to someone they know:

• Spending more money on gambling than you can afford to lose, or regularly exceeding self-set budgets.
• Borrowing money or selling possessions in order to fund gambling activity.
• Gambling to try to win back previous losses — commonly known as "chasing losses".
• Feeling irritable, anxious, or depressed when unable to gamble or when thinking about gambling.
• Neglecting work, family, or other responsibilities as a result of time or money spent gambling.
• Concealing gambling activity from family members or close friends, or lying about how much time or money has been spent gambling.
• Finding that gambling is no longer enjoyable but continuing to gamble anyway — gambling has become compulsive rather than entertaining.

Tips for Players

Six Tips for Keeping Gambling Enjoyable

Most players who enjoy bdqk responsibly follow a set of simple habits that help keep gambling in perspective. We share these tips with all our players across Bangladesh:

• ✅Set a budget before you start playing and stick to it regardless of whether you are winning or losing. Treat gambling money as an entertainment expense — money you are comfortable losing.
• ✅Never gamble with money that belongs to essential expenses — rent, food, utility bills, school fees, or loan repayments. Gambling money should always be discretionary.
• ✅Take regular breaks during a gaming session. Set a timer if needed. Continuous play for extended periods reduces your ability to make clear-headed decisions about your bets.
• ✅Never gamble when you are emotionally distressed, angry, tired, or under the influence of alcohol. Poor emotional states lead to poor gambling decisions.
• ✅Think of gambling as entertainment — one of many leisure activities — not as a way to make money or to solve financial problems. The house edge means that over time, the platform retains a mathematical advantage.
• ✅Use bdqk's responsible gaming tools proactively — set deposit limits and session time reminders before you feel you need them, not after. Prevention is easier than intervention.

Minor Protection

bdqk's 21+ Policy and Protection of Minors

bdqk operates a strict 21+ age policy. Players must be at least 21 years of age to register for and use bdqk. Age verification is a mandatory part of the registration process, and bdqk reserves the right to request additional proof of age at any time. Any account found to belong to a player under the age of 21 will be immediately suspended and all associated funds will be withheld pending investigation.

If you share a device at home with younger family members, bdqk strongly recommends using your device's built-in parental control features to prevent access to gambling websites. On Android devices, Google Family Link provides parental controls. On iOS devices, Apple Screen Time allows you to restrict access to specific websites and app categories. These tools are free and effective at preventing accidental or deliberate underage access.

Need Help?

Contact bdqk Support About Responsible Gaming

If you are concerned about your own gambling habits or those of someone you care about, bdqk's support team is here to help. We can activate any of the responsible gaming tools described on this page — deposit limits, cooling-off periods, or self-exclusion — quickly and without any judgement. Your request will be handled in complete confidence. Players across Bangladesh, whether in Dhaka, Chittagong, Khulna, Rajshahi, or elsewhere, are equally welcome to reach out.

bdqk does not provide external counselling or crisis hotline services directly. If you or someone you know is experiencing serious harm related to gambling and requires urgent support beyond what bdqk can provide, we encourage you to seek assistance from a qualified healthcare professional or counselling service in your area.